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Refund Policy


If you are not 100% satisfied with your purchase, you can return the product and get your money back to the source account. You can exchange or return a product for up to 7 days from the date you received the product.

If 7 days have gone by since the delivery, unfortunately, we cannot accept your return or exchange.

To be eligible for a return, 'Your item must be unused, unwashed, and in the same condition that you received it & 'It must be in the original packaging and the tags should be intact. To complete your return, we require a receipt or proof of purchase.

1. Refund Processing
Once we receive the package and pass the QC, we will initiate the store credit and you will receive an email with details for refund processing.

2. Pick up: 
We will arrange for the pickup only once. For the same order, more than once return/exchange pick up is not eligible. You can initiate the request for return/exchange by sending us an email at [email protected] or calling us at +91 9921016857.

We will schedule a reverse pickup of the product if the said request is raised within the stipulated period.

3. Sale items (if applicable)
Only regular-priced items may be accepted for return or exchange. Unfortunately, sale items or discounted items neither can be returned nor can they be exchanged for another item.

4. Exchanges (if applicable)
We only replace items once if you are not satisfied with the size/colour of the product you receive. If you need to exchange it for the same item, send us an email at the email id below.
[email protected]

5. Gifts/ Promotional offers
If the item was marked as a gift or is given under any promotional offer free of cost, there will not be any size changes or item exchanges.

6. Clearance sale
No items purchased as a part of clearance are subject to return/exchange.

7. Offers
Kindly note that all the offers/discounts/promo codes applicable on the Bansal Grains website are mutually exclusive of one another. One offer cannot be clubbed with another offer. Only one offer/promo Code is applicable for one purchase.

For any other support you can write to us at [email protected], and we shall be glad to assist you.

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